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Acknowledging that the challenges of a County Clerk extend over state lines, Bergen County Clerk John S. Hogan and Rockland County (NY) Clerk Paul Piperato met recently at the Rockland County Clerk’s Office. Both Clerks were accompanied by members of their senior staff.
The meeting included a tour of the Rockland County Clerk’s facilities and a round-table discussion to share and exchange ideas and processes to better their respective offices.
“It was a worthwhile venture for both of our offices.” said Bergen County Clerk Hogan. “We don’t do everything the same because we are in different states. But our offices do share some of the same responsibilities, such as the processing of deeds, mortgages, and passports, as well as the maintaining of land records. I believe that both County Clerks and our senior staffs obtained valuable information.”
Two immediate actions will be taken by Clerk Hogan as a result of the meeting. First is the installation of an “INFORMATION CENTER” for anyone visiting his Hackensack office to easily locate forms and detailed brochures.
Clerk Hogan will also have a board installed, which will be updated daily with passport processing times.
The two County Clerks also discussed innovative ways to extend office hours to better serve the public. They will be meeting again in September at the Bergen County Clerk’s Office.
Bergen County Clerk John S. Hogan (second from left) recently met with Rockland County Clerk Paul Piperato (right) to exchange ideas and processes to better their respective offices. Clerk Hogan was joined by members of his senior staff including Deputy County Clerk Lauren Zyriek (second from right), Chief of Administrative Services Ed Piehler (left) and Confidential Assistant/Community Outreach Steve Chong (not pictured).